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Process-Oriented Business Intelligence

Business Intelligence (BI) isn’t just about results – it’s about results that make sense.

BPM Case Study - GCC

E-commerce takes the proper steps to move towards a Service Oriented Architecture (SOA) to maximize the flexibility of their IT structure.

BPM Case Study - Telcom

A world leader in communications strives to streamline their customer billing system.

BPM Case Story - Stuart Wright

Process Management Maintains Clear Workflows for Knowledge Sharing in Oil & Gas Well Engineering Industry

BPM Case Story - Equifax

BPM helps Equifax align its global operations...

BPM Case Story - Clear Channel Communications

Business Process Management (BPM) and Service Oriented Architecture (SOA) enables mega media transaction...

Business Process Management (BPM)


Business Process agility is vital for modern business:

Business Process Management is a methodology of modeling business activities as discreet functions within the organizational hierarchy of your company. Any sequence of activities that must be accomplished to achieve a well-defined business goal can be seen as constitutive of a business process. By breaking down company activities into processes, you gain insight into the as-is state of your company. This grants your managers and key decision makers the clarity to make effective choices on how to develop business strategies towards standardization and efficiency.

The continual evolution of business practices has become a central need for all modern businesses looking to compete in an increasingly sophisticated environment. Businesses that are adaptable can respond more quickly to changes in the market, technology, and company structure. In order to bring this kind of agility to your company, a process-oriented approach is required.


BPM Made Simple

I need to:
 

• Drill down through multiple levels of a process hierarchy.
• Generate swimlanes to visualize handoffs of activities between departments.
• Ensure process governance and standardization.
• Control the publishing and approval of process-related knowledge.
• Access processes and process information from any location via the web.
• Implement process management standards (BPMN, BPEL, SIPOC, RACI).
• Access documents, assets, roles and risks directly from process maps.
• Execute and automate human and system-centric processes.
• Manage the impact, likelihood and priority of risks.
• Schedule and automate audits.
• See all process touchpoints of an application or a role within a single view.
• Attain compliance under a worldwide standards initiative (ISO, SOX, Basel II).
• Benchmark off of best practice process frameworks (ITIL®, APCQ®, SCOR®).
• Import existing Visio process models to maximize previous process mapping investments.

  

EPC Overview:
 

Multi-User Business Process Management Software
The Enterprise Process Center® (EPC) is our multi-user Business Process Management (BPM) software. With the EPC, employees gain the advantage of collaborating within a secure, feature-rich and centralized web based management environment. The EPC is completely modular and fully customizable to meet the specific business needs of anyone, from a small start-up company to a global enterprise.
EPC Modeler   EPC Server   EPC Web Portal
The EPC Modeler is our feature rich process design client. With the EPC Modeler, your business analysts and system architects can model business processes and all their corresponding attributes within a fully audited collaborative environment. When a change is made in the EPC Modeler, an automated approval cycle is launched before the content is published for end-users, ensuring ownership and tracebility of all objects. The EPC server allows all of the content created in the EPC modeler to be distributed to your employees through the EPC web portal. EPC server is built on a J2EE platform, and is JDBC compliant: supporting MSSQL, Oracle, DB2 and MySQL databases. The EPC server functions ona true client-server relationship, ensuring content security and data integrity. EPCalso supports a clustered server environment for highly scalable international BPM deployments.

The EPC Web Portal is the primary means for employees to access processes and related documentation from any location worldwide via the internet. The web portal enables users to participate in employee discussions, and encourages all resources to provide input for continuous process improvements. With the MyEPC, users have their own personalized landing
page of relevant information (processes, documents, dashboards), this keeps
content relevant to users and minimizes resistence to new technology.

 

Gain process agility with Business Process Management:

Business Process Management allows you to map the entire genome of your company as activities, procedures, steps, resources and more. The process maps you create in business process management represent the specific everyday operations of your business. By creating a picture of your company’s flow of work, you are given the power to make specific process improvements and evolve your business practices for the best chance of survival and growth.

Business process management creates a model for management, allowing organizations to manage their activities just as they manage the people performing the activities. More than that, BPM allows process engineers to enact specific improvements on the company structure with fast implementation, ensuring the most efficient change management.

 

Business Process Management Life-Cycle:

Process Design

Business Process Management starts with the design of efficient core processes that forsee and overcome the hurdles that can be faced over the lifetime of a process. Business Process Management software systems are an important tool for the process design phase, allowing your resources to efficiently model and improve their process maps.

 

Process Modeling

Process Modeling takes the process design and introduces costs, resource use, and other constraints that will affect the process lifecycle. Oftentimes, process modeling incorporates process simulation and scenario analysis into the business process management implementation.

 

Process Execution

Buisness process management is about acheiving results. The ultimate goal of any process management intiative is to execute the process design with a high degree of accuracy. Using business process management workflow tools will help maintain this symmetry between execution and design by keeping employees engaged in process activities.

 

Process Monitoring

By monitoring your buisness process management processes, your company can track performance on a per-process basis. This allows your company to collect data on how processes can be improved.

 

Process Optimization

Business process management is about implementing constant improvements in the process structure that will result in greater efficiency and profit. The optimization phase of the process lifecycle drives performance and enhances all aspects of your business.