Strategy and risk questions within the BIA survey enable you to fully define a process’s impact and further develop a robust business continuity strategy. Explicit questions help you define critical business processes, activities, key resources and assets. All BIA & RIA data is captured and stored within the EPC to be exported into custom or pre-built reports. Select fields dynamically prepopulate based on user profile. Associate fully-created processes from your repository to your BIA, or if your processes don’t already exist, create them on-the-fly. Within the survey, select BIA fields capture RTO and RPO, assigning criticality scoring and calculations of recovery objectives to your process. Additionally, take advantage of our ‘Alternative Processes’ tab; in case of an emergency, your alternative processes mapped within your repository kick into gear, allowing your entire workforce to adjust to a back-up method of working easily and effectively.

BIA dashboards can be quickly generated based off real-time data. Users are able to view charts that graphically display your number of critical vs. non-critical macro-processes or number of processes by RTO (less than 2hrs, less than 24hrs, less than 48hrs, for example – values are fully customizable). Moreover, all charts and dashboards are easily embedded within forms, so that you can easily retrieve and access to information whenever and wherever you need.

Business Continuity Planning (BCP) allows organizations to establish mission-critical operations and services to a fully functional level in case of disruptions. We support your whole BCM lifecycle management from BCP creation to execution – BCPs are created and stored in the same repository as BIAs and RIAs; meanwhile, access BIA and RIA at your fingertips to accelerate the creation of effective BCPs within minutes – all necessary information has never been easier to find!

Create and maintain BCP from pre-built templates in BIA, associate BCP to processes, assets, asset owners, controls, etc., and calculate net risk priority and control effectiveness. All BCPs are stored in a module and can be revisited or maintained over time. Such reusability can greatly benefit users to tweak an existing BCP for various purposes and usages. Moreover, our mobile responsive feature allows you to access to BCP and crisis reports anytime, anywhere.

Should you lose internet access or mobile access, your documents will remain accessible 24/7. 

Whether your crisis team are on location or off-site, they will continue to access all BCM plans via mobile access, anywhere at anytime!

As one of the most common problem management best practices, action items enable organizations to be more proactive when it comes to BCM. Our solution allows users to trigger action items via failed tests, incidents, or ad hoc requests. If the action item owner is away while the action item has been assigned to him, our system may automate an escalation request. After a given number of days, the task may automatically be sent to a different role of equal responsibility. Additionally, an action item owner may request one extension on his action item, as per the company’s business requirements.

As action items are being created, define specific criteria such as Action Item name, owner, action type, and priority, etc. Action Items are assigned to specific resources with specified deadlines and levels of priority, as well as communicated via automated/scheduled mass notifications (email, SMS, etc.).

After Action Item assignment, Action Item owners collect and store action item evidence on completion, also run reports on any overdue or pending actions. 100% mobile and tablet responsive, our solutions enable users to download all attachments for review purpose and ensure approval cycles for compliance purpose. On the other hand, process owners can, in turn, indicate their progress throughout these endeavors, review and approve Action Items, track real-time status, and give their electronic signatures.

Our IcM allows real-time incident reporting, tracking and analysis, supports multiple geographic locations, and enables follow-up and root cause analysis. Users are capable of creating incident ad hoc – if it is accepted after first review, incident process closes; if it is rejected, an incident investigation will be conducted to identify root cause and risks, and failed analysis results may trigger escalation to Action Items. Besides, users can set multiple review and approval cycles to ensure accuracy and compliance of BCM.