Process Improvement Services
Improve your business processes with the help of Interfacing’s BPI Professionals. Get advice from our consultants now!Process Improvement
Business Process Improvement (BPI) is a discipline that is aimed to fine-tune organizations, resulting in more efficient productivity. BPI is significant today due to the constant expansion of technology especially in the business realm. It is important to stay up to date in technological infrastructure advancement in order to succeed. It allows organizations successfully produce high quality products and services while being cost-effective. Since it is a strategic planning process, it identifies points of weaknesses while adding value with improved operational performance which gives one an advantage in the competitive market. Implementing a business process improvement system will only add value to the organization.
Benefits
Productivity
Process improvement identifies and eliminates unnecessary waste. Through procedure redesign or process automation, it reduces tasks completion time with less man power, resulting in better allocation of time and a more productive workplace.
Staff Engagement
Business Process Improve facilitates collaboration between all sectors of the workplace. Increased transparency will not only ease communication but also makes sure each employee is accountable for his/her tasks, allowing for optimization of employee performance.
Automation
Automating will reduce redundant tasks as well as decrease the number of human errors produced. Proper monitoring and optimization of processes will result in consistent executions of tasks with minimized risks.
Standardization
Standardization helps in assuring the company is complying with regulations, industry and governmental standards. Regulatory compliance allows for a more organized and manageable workspace.
Methodology
Interfacing uses the Define, Measure, Analyze, Improve, Control (DMAIC) methodology. This encompasses a combination of the Lean and Six Sigma methods which allows for maximized benefits. This data-driven methodology lets us understand the problem, identify the root causes, and propose potential solutions.
DMAIC
DMAIC consists of 5 phases: Define, Measure, Analyze, Improve, and Control. Defining the problem allows for better understanding of the issue in order to properly execute the necessary steps towards a solution. The execution of each component allows for a better understanding of a situation, providing a road map to achieve goals more quickly and better management. Measuring the process performance and analyzing determines the root causes of weak points. The Improve and control phases eliminate the cause of poor performance and allow one’s organization to maintain a steady state of continuous improvement.
Lean
Six Sigma
Although each methodology can perform well alone, at Interfacing we implement a combination of all three to maximize their potentials and this allows us to provide only the best outcomes for our clients.
Deliverables
Phase 1
- Define the problem and the objectives
- Mapping out workflow
- Target problematic processes
- Define the responsibilities and points of contact of the system
- Collect data and analytics
- Cause and effect analysis (root of the problem)
- Data check of root causes
- Potential solution recommendations
Phase 2
- Project plan (resources, schedule, impact, risk)
- Cost-benefit analysis
Phase 3
- Pilot the solution
- Change management and training
- Implement the solution
- Control and monitoring plan (including process measures)
- Lessons learned
Phase 1
- Define the problem and the objectives
- Mapping out workflow
- Target problematic processes
- Define the responsibilities and points of contact of the system
- Collect data and analytics
- Cause and effect analysis (root of the problem)
- Data check of root causes
- Potential solution recommendations
Phase 2
- Project plan (resources, schedule, impact, risk)
- Cost-benefit analysis
Phase 3
- Pilot the solution
- Change management and training
- Implement the solution
- Control and monitoring plan (including process measures)
- Lessons learned
Discover how we helped other companies succeed
Contact us Today for a Free Consultation!
If you are interested in our Business Process Improvement services, please contact us today for a free consultation. We will assess your current situation, identify your needs and goals, and propose a customized solution for you. We look forward to hearing from you and helping you with your BPI project.