Enterprise Software

Successful Business Transformation starts with the right Enterprise Management System.

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Modeling & Documentation

The EPC’s Modeling and Documentation Module allows you to map and model your processes using a centralized repository, as well as including related process information. EPC allows a complete view from employees, information systems, risks, controls and business rules. All data points within EPC can be used to create comprehensive documentation and detailed outputs and reports.

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Analysis & Improvement

Gartner has recognized the EPC’s Analysis and Improvement module, for its well-rounded business process analysis functionality. BPA allows initiatives (JIT, Lean or Six Sigma), to set baselines and assess process maturity levels. Using a holistic approach allows management to analyze and improve organization; a silo mindset provides high-level managers with a process view to make best choices and encourage a symbiotic relationship between departments.

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Collaboration & Governance

The Collaboration and Governance Module provides team members with an environment that can be viewed and worked on by several individuals at the same time. While the EPC empowers employees, several measures are also put in place to make sure that a high degree of accountability is maintained throughout the organization. The EPC makes applying and enforcing governance measures easy. This secure platform archives every detail involving the access and modification of objects within its environment, and bolsters the organization with complete lifecycle management capabilities.

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Policies & Procedures

The EPC’s Process Procedure and SOP Policy software offers SOP manuals allowing employees to adopt a standardized framework when executing tasks. This makes it much simpler to monitor and measure performance, and ensures that employees offer the best possible service to their customers with.

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Risk & Control

The Risk and Control Module caters to all facets of risk management. It allows analysts to identify, access and prioritize risks in a process-oriented approach. Controls are used to minimize inconsistencies and can be monitored by setting specific measures corresponding control limits. Integrating a proactive risk management strategy to protect from disaster and ensure quality standards are met and regulations are abided by is recommended for all enterprises. A strong plan for risk management is necessary for compliance initiatives like SOX, Basel III and ISO.

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Strategy & Performance

The Strategy and Performance Module ensures that a strategy is followed consistently and encourages employees to contribute to success. The EPC improves corporate culture, allows implementation of best practices and aligns operations across entire organizational structure. Management gains a valuable tool to monitor performance on all levels, allowing proactive approach to correct issues before they arise. Setting desired targets makes quantifying team progress towards goals easier, this allows employees to see what their performance reviews are based on, where to focus efforts and see how well they’re doing in real time.

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Audit & Compliance

The Audit & Compliance Module is geared to streamline audits by creating plans, schedules, archiving results for reporting and document corrective and preventive plans. Organizations of every size will eventually undergo a series of audits. To avoid penalties and distress for achieving and maintaining compliance and standards, it is important for your teams to be prepared and well-informed for the audit process. High-level policies can be sub-divided into pragmatic business rules associated with affect parts of the business architecture.

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Automation & Monitoring

The Automation and Monitoring Module ensure a smooth operating structure by monitoring business activity. It is important for management to have access to low level performance to ensure meeting objective at the frontline of your enterprise. A proactive approach can save organizations resources and giving access to the proper tools to allow management to take action before problems arise.

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Business process management enterprise software

Enterprise Management System

Map, model, and execute your business processes with Interfacing’s Enterprise Process Center® (EPC) to achieve the process visibility necessary to optimize your activities. Positioned amongst Leaders by Gartner in its latest Enterprise Business Process Analysis (EBPA) MarketGuide, Interfacing’s Enterprise Process Center® (EPC) helps companies streamline operations, increase productivity, enforce governance, and ensure compliance.

Download a Free Trial of EPC

Map, model, and execute your business processes with Interfacing’s Enterprise Process Center® (EPC) to achieve the process visibility necessary to optimize your activities. Positioned amongst Leaders by Gartner in its latest Enterprise Business Process Analysis (EBPA) MarketGuide.

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Modeling & Documentation

A Centralized Repository
  • 360 Degree Visibility
  • Consistent, Reusable & In-sync
  • Localizable & Comparable
  • Structured Enterprise Architecture
  • Simplified Change Maintenance
Mapping & Modeling
  • MS Office (Visio, Excel & Word) Migration
  • Standardized Mapping Notation (BPMN 2.0.)
  • Beyond BPMN
  • Flexible Map Details
  • Hierarchical Frameworks
  • RACI Responsibility Framework (RASCI-VS)
  • Hierarchy & Map Auto-Sequencing
  • Intuitive mapping
  • Automatic Graph Layouts & Views
Comprehensive Documentation
  • Multi-language Content Localization
  • Document Repository & Management
  • Rich Text Formatting
  • Standardized & User-definable Fields
  • Customizable Document Templates
  • Spell Check
User Friendly Access & Navigation
  • Web Based & Mobile Responsive
  • Corporate Branding
  • Full Text Search
  • Portal Employee Personalization
  • User Specific Reports
  • Digital & Hard-copy Accessibility
  • Forum for Continuous Improvement
  • Unique URL
  • Automated System Notifications
Output & Reports
  • Automatic document generation
  • Export & System Integration
  • All Fields Reportable
  • 50+ Out-of-box Reports
  • Analysis Reports
  • Content Reports
  • Program Reports

Analysis & Improvement

Value Based Lean Analysis
  • Flow analysis
  • Value-added processing
  • Waste Identification
Quantitative Reporting
  • Data analysis
  • User-defined attributes
  • Operational Intelligence
Organization Impact Assessment
  • Impact analysis
  • System touchpoint visibility
  • Process and version comparisons
  • Maturity assessment
Complete Improvement lifecycle management
  • Automated review scheduling
  • Improvement requests
  • Task assignment and notification
  • Serial vs. Parallel approvals
  • Read confirmations

Collaboration & Governance

Communication & Notifications
  • Discussion forums
  • Post tracking
  • Collect Feedback & Votes
  • Notifications
  • Increased user adoption
Multi-User Collaboration
  • Collaborative development
  • Redundancy elimination
  • Automated communications
  • Subscriptions
Ownership & Accountability Assignment
  • RASCI-VS Matrix
  • Recurrent notifications
  • Process subscriptions
  • Read confirmations
  • Automated revision cycles
Change Lifecycle Management
  • Automated review scheduling
  • Improvement requests
  • Task assignment & notifications
  • Serial v. parallel approvals
  • Read confirmations
  • Improvement Lifecycle historic
Versioning & Audit Trails
  • Complete Audit Trails
  • Version Comparisons
  • Major and minor version stamping
  • Approval history
Security Access Management
  • Drafting and official versioning
  • Role-based access control
  • User authentication
  • Encrypted communications
  • Delete, write, read and approval permissions
  • User grouping
  • Security inheritance

Policies & Procedures

Digital Standard Operating Procedures (SOP)
  • Available Anytime & Anywhere (Mobile)!
  • Search and Go
  • SOP Task-by-task Navigation
  • Media Support (Videos)
  • Embed Application Links & Website URLs
  • Soft-copy SOP Document Preview
Automated Hard-copy Print SOPs
  • Document generator
  • Standardized Templates
  • Rich-text Editing (bullet, images, tables)
  • Document Version Stamping
  • Translate into Multiple Languages (All Languages)
Process Based SOP
  • Auto-Generated SOPs based on Process Flowcharts
  • Procedure Task Alignment
  • Process & SOP ongoing sync
  • Navigation GPS Process Bearing Point
Policy and Business Rule Management
  • Policy, Law and Regulation Management
  • Business Rule Breakdown
  • Business Rule Process Breakdown
  • Policy and Operations Alignment

Risk & Control

Total Risk Lifecycle Management
  • Risk identification Library
  • Risk likelihood & impact assessment
  • Residual risk & action prioritization
  • Customizable risk matrix
  • Child Risk Break-down
Process-Oriented Risk Assessment & Control
  • Process Visibility Provides Risk Clarity
  • Process & Task Risk Analysis
  • Communicate Relevance of Controls
  • Reusable risks & controls
  • Clarify Key Control Tasks
Integrated Control Management
  • One central control repository
  • Rules and controls
  • Control attributes and settings
  • Audit Capabilities
  • COSO ERM Framework
  • Reporting
Risk & Control Monitoring
  • Key risk and control indicators
  • Measure by risk and control objective
  • Hierarchy diagrams
  • Target threshold setting
  • Sourcing

Strategy & Performance

Corporate Strategy
  • Define Corporate Strategy Map
  • Break-down Corporate Goals into Measurable Objectives & KPIs
  • Top-Down / Bottom-Up Performance Traceability
  • Track all KPI’s Performance within a Single List
Performance Management
  • Gain Performance Perspective
  • Manage KPI Target Performance Threshold
  • Actual vs. Target Threshold Dashboard
  • View Performance History & Trends
  • Monitor your Team’s and Own Performance
Operational Intelligence
  • Gain 260 degree view of Objectives & KPIs Touchpoints
  • Clarify Owner and Description of Objectives & KPIs
  • Identify Underlying Operations of Objectives & KPIs
  • Operational Alignment
  • Strategy & Governance Alignment
Process Performance
  • Monitor Process and Task Performance
  • Monitor KPI Performance within Process Map
  • Monitor Company-wide Process Performance Centrally
Management Strategy Alignment
  • GRC Strategy
  • Lean Six Sigma Strategy
  • CMMI Strategy
  • Adoption of Best Practice and Continuous Improvement
  • Cross-Departmental Process Based Goals Management

Audit & Compliance

Audit Planning & Scheduling
  • Set audit plans
  • Assign resources to audits
  • Create an audit schedule
Audit Results & Reporting
  • Capture audit results
  • Completion, review and approval trail
  • Complete audit trails
CAPA & Action Item Management
  • Problem management
  • Corrective and preventive action plans
  • Assign action items
Regulatory Compliance
  • Identification and prevention
  • Monitoring and detection
  • Compliance through ownership
  • Maintenance notifications
  • Corporate adoption
Laws & Business Rules
  • Convert laws and policies into rules
  • Organizational and process-based rules
  • Document rule implications
  • Visualize affected parts of the business architecture

Automation & Monitoring

Human Centric Task Automation
  • Case Management
  • Rule and Task Automation
  • Event Timers, Escalations & Re-routing
  • Dynamic Task Management
  • Task Re-Assigment
  • Attach External Documentation
  • Task Management/li>
  • Organization Hierarchy Integration
System Integration
  • Service Management & Deployment
  • Systems Integration
  • Service-Oriented Architecture Implementation
  • Extensive API
  • Pre-define Java Actions
  • Supports SOA Stategies
  • Webservice Standards
Dynamic e-Forms
  • Drag-and-Drop Editing
  • Rich-Text Editing
  • Load Word & PDF Forms
  • Spell Check
  • Dynamic Tables & Multi-page Support
  • e-Signatures
Master Data Management
  • Data Dictionary
  • System Visbility
  • Entity & Attribute Relationships
  • Centralized & Searchable
  • Define the Data CRUD by Process & Task
  • Data Security Permissions
Decision Rules Automation
  • Keep Business Logic Independent from Process Flow
  • No Programming Required
  • Reused & Update Centrally
  • Simulated Testing Before Deployment
  • 3rd Party Rules Engine Integration
Process Reporting
  • Report Templates
  • Report Outputs
  • Centralized web access
  • Report Filtering
  • Automated generation
  • User-based security access
Business Activity Monitoring Engine
  • Real-time Workflow Instance Visibility
  • Performance Treshold Targets & Alerts
  • Employee Task Monitoring

EPC Video Explainer – time: 1:05

EPC Solutions & Features – time: 5:23

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