Enterprise Process Center (EPC)
EPC is a web-based portal that provides structured and simplified access
to the enterprise processes, process-related content, projects and applications.
EPC web browser on the desktop, users can easily access their Enterprise
Process Framework and navigate in the process hierarchies to view:
corresponding maps and process workflows,
data (process and activity attributes as requested for specific implementations)
- Related documentation
(forms, procedures, plans, work instructions, etc.).
can also access dedicated content areas for project, client and document
Enterprise Process Center is designed to manage and promote collaboration
within the enterprise between employees, managers and process owners,
but also between the enterprise and its clients/suppliers.
The EPC process-centric environment brings numerous benefits to any
EPC adds a process driven element to ISO document libraries, bringing
these documents within easy reach of the people who need them. The
EPC is designed to be user customizable and expandable portal, whose
benefits extend and complement the value of the FirstSTEP process
methodology for modeling and analysis.
- On-line training on standard corporate operations
- One-stop access and knowledge acquisition in enterprise processes
and procedures, including ISO documentation.
- Communication and information sharing within a project team
and between the company/department and its clients.
- Centralized management of all process content and related
- Managed and secure access to corporate information for different
user profiles (through access rights management)In the world
of Portals, the EPC has a unique place; as a Process Driven
Portal, it provides high value to each employee and to the whole
is an enterprise-wide web application supporting the latest industry standards.
Its component-based structure is designed to enable future expansion to
support additional services.
is designed to work independently from the other components, yet, each
component supports the others. For example, while the Process Manager
and Project Manager components (described below) can operate independently,
the interaction between processes and projects can add greater benefit
to the user environment. The Process Manager functions as a repository
for processes, while the Project Manager is used to manage processes on
a project basis. A project could be created in the Project Manager using
processes uploaded directly to the Project Manager as well as standard
and business-specific processes from the Process Manager.
The EPC's overview
Although the EPC is highly customizable and can be easily tailored to
fit the individual requirements of a customer, the EPC, in its most generic
form contains four primary modules. These are the Process Manager, the
Project Manager, the Document Manager and the Client Manager.
The Process Manager constitutes the repository of all processes and
their related information. Users can access the data, the reference
files attached to each process, as well as process hierarchies and graphical
In this content area, the user can access the project plan, documents
related to the project, as well as document completion progress information.
This content area constitutes the repository for process- and business-management-related
This content area constitutes the repository for all client-related
information. Performance metrics, important to the enterprise and the
client, are displayed here.
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