Description The report shows the average time that it took to complete tasks for each user sectioned by their roles. It also shows the total average for all tasks of a user and the average for all users that belong to that role.
Use Case Use this report to create a report with separate tables for each role. Within each table, all the users assigned to the role will be grouped. They average tasks processing times will be displayed. So if a user completed that task in 5 different instances, the average time of those 5 instances is shown. This can be compared to the total average for that role or compared to other users who are completing the same tasks.
Type List
Object Version Current objects
Prompts Select Roles + Select Date/Time Range (completed task date/time)
Attributes
  • Role
  • User
  • Task
  • Average Task Processing Duration

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