Roles represent specific skill sets, responsibilities and positions within an organization.
Assigning Roles to activities offers consistency and stability to the business process by eliminating the need to edit activities when employees join the organization, leave the organization, are reassigned, or change skill sets. Roles define the requirements for performing an activity without assigning them to a specific individual (i.e. Resource).
Roles are contained within Organization Units.
Need more help with this?
Visit the Support Portal