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Process
Performance
Continuous Improvement
to
Achieve Results
Measuring process performance is something that most
companies aspire to do, but quite often fail to do
successfully. Without a clear business process
management framework in place, it is difficult to design
processes and develop key, and many times strategic,
measurements necessary to assure proper
performance. The EPC allows you to define and
specify the goals of each process and key performance
measures for those processes. Communication of a
business processes success criteria is at the heart of
improving performance.
The EPC’s ability to capture process performance data
and make that data available to process owners and
participants, gives organizations the real-time feedback
necessary to stay on top of process performance.
It allows organizations to become proactive rather than
reactive. Complete support for defining custom
performance indicators (KPIs) allow you to target
individual process performance objectives.
Process
Performance Features and Benefits
- Ability to define custom KPI's for processes
- Export process and KPI's to performance portals
- Specify goals and objectives of processes
- Identify accountability and responsibility for
process and activities
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