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Process Modeling vs. Process Mapping


In the world of Business Process Management (BPM), the terms process modeling, and process mapping are almost always used interchangeably. Understanding the differences in each term would be helpful for those who may be new to the field or who may want a deeper exposure to BPM overall. 

Process Mapping

When we look at how a business process operates, we see all the steps and tasks involved with it. Process mapping is quite simply creating a map to visually show (a.k.a. – workflow diagram) the steps to a particular business process. By visually capturing the steps, we can get an accurate view of the process from end-to-end. The source of input for these maps comes from various data capture methods through investigation (documentation, simple drawings, SOP’s etc.). 


Business activities supported by process mapping include monitoring, analysis and reporting, as well as all activities related to compliance (regulatory or otherwise). 

Process Modeling

Process modeling takes things to a deeper level as a model is a visual representation of a business process (flow of work) in detail to its perspective relative to business operations. This includes showing all elements of process documentation. Process Modelling will introduce Org structure, information (documents and data), business rules, risks, and controls. With process modeling, continuous improvement becomes easier to manage as a stakeholder can optimize process bottlenecks based solely on an accurate properly completed process model. To take it one step further, it is because the extra information (data, etc.) you have at your fingertips, provides the ability to do more analysis and even simulation. 

Process modeling follows the industry standard Business Process Modeling Notation (BPMN) symbol layout. This is a set of shapes individually identified to represent various tasks involved along a process life-cycle. With standardization, comes a common use of symbols that anyone reviewing can easily identify when examining process improvement opportunities for certain tasks. 



Process mapping creates a visual diagram that shows the steps to be taken in each business process. Its main function is to show current processes as a reference point. 

Process modeling on the other hand takes it to the next level. It is extremely dynamic with enhanced agility to put processes front and center of the organizations process and continuous improvement lifecycles. 

While process mapping gears more toward understanding the current state of things, process modeling’s focus is more on process optimization. Interfacing’s Enterprise Process Center (EPC) is an excellent example of the ability to do more than just document process flow.  It empowers complex organizations to align processes, execute digital transformation strategies, ensure regulatory compliance and continuously improve using digital knowledge, collaboration, and automation solutions. 

Why Interfacing?

With Interfacing’s Enterprise Process Center, process mapping and process modeling of your workflows with BPMN 2.0 has never been easier! Create your work processes quickly and clearly to improve the agility and transparency of your day-to-day business activities, making every step effortless.

If you would like to see more or discuss how Interfacing can help your organization, be sure to click below.

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