Before reporting an issue related to a FirstSTEP® product, you must register your product. If you have not yet registered your product,
click here before submitting your report.

The Customer Support reporting form asks specific questions related to the product you are using, and under what circumstances you encountered your problem. Please provide as much detail as possible, as it helps us locate the probable cause of your problem. You can also attach files to your incident report.

To submit a query to our Customer Support Team Click Here

Should you encounter difficulties with this web page, please contact:
support@interfacing.com 
(514)737-7333